Troubleshooting MyECC

 

What you should know before logging on to the new MyECC

• Invalid username?
  Are you logging in with your ECC email address, ie student@elcamino.edu?
    
• Having trouble with your Username or Password?
  Click the Chat icon or call the Help Desk at 310-660-6571. Have your student ID number ready along with the error message.
    
• Show non-secure items?
  While on the portal, if prompted click Yes to view non-secure items 
  
  
• Email Credentials
  This ties your ECC email to your portal account. When entered the system will display the number of unread email messages in your mailbox. 
  
  
• Self-Service Links  
  Links for registration and payments are under Self-Services.  Click the text to expand the topic.