Canvas FAQs

Canvas FAQs


This page contains:



General Info

Q:  I currently use a MyECC Team Site, but I’ve heard Canvas can be helpful. What can you tell me about it?

A:  Canvas is a very robust LMS (Learning Management System) and lets you do much more than you could with a Team Site. You can:


Q:  Can I use Etudes this summer?

A:  No, this current semester (Spring 2018) is the last semester Etudes will be available at ECC.




Q:  I just want a Canvas shell to support my on-campus face-to-face (f2f) classes, as a place to keep my syllabus, post handouts, etc.  Do I need to become Canvas Certified?

A:  No.


Q:  I want to use Canvas to teach online/hybrid. Do I need to become Canvas Certified?

A:  Yes. According to the Academic Senate, all instructors who want to teach online/hybrid must be Canvas Certified.  You need to become certified in Canvas before you take the 8-week Online Teaching Certification (OTC) course.


Q:  I'd like to get some training in Canvas, but I don't need the full certification training. Is there any non-certification training available?

A:  Yes, there are many options:




Q:  How do I become Canvas Certified?

A:  There are 2 main ways to become Canvas-certified:


     *NOTE: only the instructor-led Intro to Teaching with Canvas counts toward certification, not the self-paced version.

Periodically, the company that manages Etudes (our old LMS) runs a 3-week Intro to Canvas course. This course is very similar to the one offered here at ECC, and it also counts for certification. HOWEVER, it costs $150. This cost cannot be reimbursed by Professional Development & Learning.


Q:  Do the ‘Slow & Leisurely’ and/or ‘Quick & Dirty’ classes count for certification?

A:  No, these are short overview trainings (2 hrs) meant to give you a quick orientation to the LMS. The Canvas Certification course lasts 3 weeks.



Q:  Do I have to take both the 4-week @One class and the 3-week El Camino class to become certified?

A:  No. It’s either/or.


Q:  Do I need to come to campus for these classes?

A:  No, they are fully online.


Q:  Are these certification courses flex-eligible?

A:  Yes. These courses are worth 9 hours of Flex credit upon successful completion. 


Q:  Are they free?

A:  Both the ECC and @One courses are free.  The Etudes version costs $150, and cannot be reimbursed. Therefore we recommend you take either the ECC Intro to Canvas class or the @One Canvas class, which are free.


Q:  Will I get a certificate?

A:  Yes, both the ECC and @One Intro to Canvas courses give you a certificate of completion.


Q:  Can part-time faculty take the ECC Intro to Canvas class?

A:  Yes


Q:  Can classified staff take the ECC Intro to Canvas class?

A:  Yes. Classified staff who are interested in teaching someday, or staff who would like to learn more about Canvas (for example, ITS helpdesk staff) may take the course. However, enrollment priority is given to faculty and ITS staff.


Q:  How often do you run the ECC course? How do I sign up for it?

A:  We run the course back-to-back, with a few days in between for course shell creation and set up (so approx. every 4 weeks.)  When enrollment opens for a new course, we send out an email with a sign-up link. Please sign up as early as possible, as the class tends to fill quickly. On occasion, additional spots may open up, and we will send out follow-up advertisement emails. 


Q:  I don’t see the ECC Intro to Canvas class listed in PD Reporter. How do I sign up?

A:  It is not listed in PD Reporter, since we need a way to track the timestamps of when people signed up. Courses are filled on first-come, first-served basis, according to the timestamp. You will need to sign up via the link found in the advertising email we send out. Please check your college email regularly.


Q:  Where can I see a description of the ECC and @One Intro to Canvas classes?


The training is a 3-week fully online comprised of 3 units with 3 modules each:

 Unit 1 – Beginning Your Training 

Unit 2 – Evaluating and Communicating With Your Students

Unit 3 Setting Up Your Expectations for Quality Evaluations


Q:  How do I sign up for the @One class? Do I need a voucher?

A:  @One has done away with the voucher process for this course. It is now free. You can sign up on the @One website.


Q:  I see that @One has a self-paced Intro to Teaching with Canvas course? This fits my schedule better. Does this self-paced class count toward certification?

A:  No, the self-paced version of the @One class does not count toward Canvas certification.


Q:  I already took the Etudes-to-Canvas 3-week class. Do I need to take the Intro to Canvas class as well?

A:  No, if you already passed the Etudes-to-Canvas course you are Canvas certified. The Etudes-to-Canvas class and the Intro to Canvas class are basically different ‘flavors’ of the same course.



Waiver Process

If you have taught using Canvas at another college, you may qualify for the certification waiver.

Q:  Where can I get information about the waiver process? Where can I find the waiver form?

A:  Both can be found on the Distance Ed Canvas Waiver page.

**Note that you will need to have your shell reviewed by Distance Ed as part of the waiver process.


Q:  What sort of things need to be in my shell for the Distance Ed office to review?

A:  No need to build an entire class. Distance Education will review your site in the following way:

♦   Proper implementation of the tools found in the Canvas Instructor Guide:


♦   Demonstrate three ways faculty initiate instructor-student interaction using/within Canvas

Q:  Why does Distance Ed need to review my shell?

A: In order to pass one of the instructor-led Intro to Canvas courses and receive a certificate, you would’ve needed to complete multiple assignments that involved creating the above items, and then had your shell reviewed to earn points on the assignments.


Q:  How long of a lead-time do I need for my shell to be reviewed?

A:  One week.



Canvas Accounts and Enrollment

Q:  How do I get a Canvas account?

A:  Gema Perez will make your account when she creates your shell. (See the question directly below.) 

Your login will be the same as when you log in at your desk. Do not put the after your username.  Ex: Ringo Starr’s username would be rstarr.

Your password is your same MyECC password.


Q:  How do I get a Canvas shell?

A:  Fill out the shell request form and Gema will make it for you.


Q:  How long will it take to get my shell?

A:  About 1-2 weeks.


Q:  Do I need to enroll my students in Canvas?

A:  No, enrollment is done for you.


Q:  Who do I contact if I have questions about adds/drops or students showing up on my roster but not in Canvas?

A:  Gema Perez  x7453


Q:  Can I add an observer or TA to my course?

A:  Gema would need to add them for you. Her contact info is  x7453



Help & Troubleshooting

Q:  Where should I go for help with Canvas?