New Website Frequently Asked Questions
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New ECC Website: Frequently Asked Questions (FAQ)

Will URL web addresses be affected by the new design?

Yes, the web address (URL) of published pages will now end in .aspx instead of .asp.  Some web address will have a new folder path due to the reorganzation of sections. Please refer to the site map to find out where your pages are located.


What major new changes can we expect?

In addition to a new design, layout and user interface updates, major changes include a drop-down main navigation and a site-wide footer.  The new website will also be responsive and automatically adjust the content to fit a user's device. The sitemap has also been updated with a more intuitive and student-centered organization. If your page has moved, please refer to the refer to the site map to find the new location.  Another new feature is the OU Campus webpage editing log-in process: which can be accessed via the copyright symbol in each page's footer.


Will MyECC be affected?

No, this is only a redesign of the public website.


I can't find my page! What happened? / I'm getting a 403/404 error message.

It's possible that your page did not get migrated to the new design. We backed up the previous website so just let us know which page is missing and we will restore it. It is also possible that the page has moved to a different location on the new site. Please refer to the site map.


Why did my page(s) move?

Our main goal in designing this site was to offer users a quicker, easier way to find the information they’re looking for. As part of the redesign, the new ECC website has an improved site map - organized to be more intuitive and student centered. For new web page requests, contact the Web Master.


My page doesn't show up in the search results. Help!

Because the site map was streamlined and reorganized, some pages may not immediately show up in the search results. It may take Google a few weeks to crawl the website and recognize the new directory locations. It may also be that your page is not optimized with a full title, description and relevant search words. If you would like us to check your page info, please contact the Web Master.


My page is there but the information is old, do I have to update my page again?

It's possible that your page was changed after we migrated to the new design. We backed up the previous website so let us know which page is missing and we will restore it. Any updates that occured between 10/1/2017 and 10/19/2017 will need to be restored and the old website will be available for reference. 


My page's lefthand navigation menu is wrong/missing?

It's possible that some navigation menus page were changed after we migrated to the new design. We backed up the previous website so let us know which navigation menu needs to be restored: contact the Web Master.


What happened to these images/PDFs/doc files?

Folders with images and files had to be moved so if one of your files or images is missing, let us know which ones and they'll be recovered from the backup: contact the Web Master


How do I edit my page now? Is anything different?

In order to edit a page, click on the copyright symbol at the footer of the page (this has replaced the "Last Updated" link). This link will take you to the normal OU Campus login page.

The rest of the page editing and sending-for-approval processes remain the same.

 
My page has broken links/images/typos. Help!

Let us know what is not working and we'll look into it. Some images/PDFs/doc files may have been lost during the migration but they can be recovered: contact the Web Master.


How do I create a new webpage?

For new web page requests, contact the Web Master.


I would like OU Campus training to learn more about how to create/update webpages.

If you would like to learn how to create/update web pages on the new site, Professional Development & Learning has upcoming OU Campus training sessions. 

See the professional development calendar for upcoming training session dates.  

Click here to register for a training workshop.


Other comments, questions or concerns?

Email the Web Master