SERVICE AREA OUTCOMES (SAOs) 

1. "Students will become more aware of test preparation resources through their participation in the placement testing process."
   
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2. "Upon comparison of responses to a local question newly added to the ACCUPLACER background questions, it will be determined which group(s) of students should be targeted more effectively regarding pre-reviewing for the placement tests."
   
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3. "Communication with English as a Second Language (ESL) students, following assessment, will be improved by instituting changes suggested by the indicated outcomes.
   
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