Financial Aid Survey

Term:

1. Which most accurately describes who you are?

Please rate the following items:

 
 
Excellent
Good
Fair
Poor
NA
2. Hours of operation
3. Office facilities (appearance and comfort)
4. Timeliness of response to your requests
5. Procedures clear and easy to follow
6. Website clear and easy to follow
7. Knowledge and Helpfulness of Front Desk Staff
8. Helpfulness and Knowledge of Advisers
9. Knowledge and Helpfulness of Phone Receptionist

10. How often do you check your MyECC email account?