COMMUNICATIONS CENTER (DISPATCH CENTER)

The Police Department Communications Center is staffed 24 hours a day, 7 days a week. In cases of campus emergencies additional dispatchers may staff the center. All police dispatchers have attended and completed a P.O.S.T. Certified Emergency Dispatcher Course. Our dispatchers also undergo additional training set by P.O.S.T. for all California Emergency Dispatchers in addition to the in-house training.  The Communications Center also employee part-time Sub-Dispatchers that undergo an in-house training course.

Campus police dispatchers are the initial contact from the public for the police department. The dispatchers monitor incoming telephone calls from business and 911 emergency lines, and police radio communications from police personnel. The communications center monitors other surrounding agency's radio frequencies for the purpose of providing mutual aide. In addition, a wide variety of fire and security alarms are monitored at the communications center.  The police dispatchers also handle the records management for the department.

Campus police dispatchers receive emergency calls from both on and off campus locations for Fire, Medical, and Police incidents that may require an immediate Code-3 response from police officers. The dispatchers also receive service calls that include room unlocks, vehicle battery jumps, vehicle unlocks and much more. On an average, the dispatch center handles some 150-200 calls per day.

The dispatchers also have the capability of utilizing various County, State, and National Criminal Justice Databases that significantly assist police officers with their vehicle traffic stops and criminal investigations.