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Chat with a Counselor

Get academic help and guidance from our knowledgeable counseling staff.  

Online Academic Counseling Appointments

Our team can help you make decisions about your academic goals such as transferring to a university or earning a degree or certificate. Counselors care about you as a whole person and are here to guide, listen and provide motivation when you need some extra encouragement. 

How to Book an Appointment

  • To make a counseling appointment, view the list of counselors below or access the appointment portal.
  • Click “Schedule an Appointment" next to the counselor's name.
  • Log on using your MyECC username and password.

All appointments will be conducted either video chat or you can choose to speak over the telephone. The counselor will call you at the scheduled appointment time. It is important that you provide your correct phone number in the U.S.

View this helpful video to get you started with booking your counseling appointment.

Friday Drop-in Counseling

Beginning September 2021, counselors will be available on Fridays 9 a.m.-1 p.m. for drop-in counseling. Access the virtual lobby until you are called into the meeting. 

Enter Lobby

Chat with a Counselor Online

You can meet with an available counselor via chat. If the counselor’s light is green and says “Online," you can click on “Knock on Door” to instantly chat.


Video chat with International Student Program on Cranium Cafe